Returning An Item?
If you are not entirely happy with your purchase from “The Great Frog Paterson” I will be happy to provide a full refund within 10 days of your receipt of the item. Such refund does not include your return shipping cost* to me, which you must pay.
- Contact me within 10 days telling me that you are returning an item.
- Package the unworn item safely for transit, preferably in the box/bag it came in.
- *Only use a recorded traceable service or equivalent for the return of any item and keep all documentation provided by this service as proof of postage. Should any return item go missing in transit – failure to provide valid postage evidence may result in no refund being offered by myself at my sole discretion.
- International Buyers: Any UK import duties, taxes and charges are the sender’s responsibility. Please be aware that these fees can be significant compared to the item’s original cost.
